Important: Do not uninstall or upgrade your client before applying the patch below!

Introduction

It allows to display a message to the end user upon every VPN connection. Now available for Windows clients as well. See sk75221 for configuration details. The E84.30 release introduces a self-protection feature which prevents the deletion of Check Point files and the termination of Check Point processes by end-users. How to fix Check Point VPN connection on MacBook Catalina 1. Certain administrative settings for all users on this Mac. A a TracSrvWrapper sShd Endpoint vpN Software Update. Downloads Locations Network Tags Red Orange Yellow Green Blue App Store Automator Books Calculator Ca endar.

In August 2019, Check Point released version E81.20 to address the use limitation of older versions of Check Point’s Endpoint, VPN, and SandBlast Agents (sk158912). These out of support versions will cease to operate starting January 1st, 2021. Starting that date, following a reboot of the computer, Remote Access VPN and Endpoint Security Client versions E81.10 (inclusive) and lower may stop functioning, and the upgrade will fail.
Visit our dedicated portal created to provide a quick and clear explanation and mitigation for this issue: Patch Client VPN/Endpoint versions E81.10 or earlier to ensure productivity.

Information about the affected products and versions:
What products and configurations are affected?

• Endpoint Security VPN
• Endpoint Security VPN for ATM
• Endpoint Security Client
• SandBlast Agent

Which Product Versions are affected?

SandBlast Agent:
E80.61 - E81.10
Endpoint Security Client, Endpoint Security VPN and Endpoint Security VPN for ATM:
E80.81 - E81.10
Note - All custom builds for a specific version are included. (Client Hotfix)
Not affected: SecuRemote, Check Point Mobile, and Mobile Access / SNX.
What OS Versions are affected?
Windows 7 and above, Windows Server 2008 R2 and above

Not affected: macOS, Windows XP

VPN connectivity scenarios when PC booted after Jan 1st:

Show / Hide flowchart

Resolving the issue

Check Point issued a small (2MB) and quick-to-install Patch for this issue.
It replaces an existing .SYS file, delivering a fix that is already proved to be safe, and is used by customers widely.
The Patch has no impact on clients the are not listed in the affected version list.

Most users do not reboot their PC frequently thus their VPN connectivity still works until they reboot.
Central deployment is the preferred procedure to keep distributing the patch to the end-users that are still connected.
This solution will fix the issue for the end-users in most organizations.

For users with VPN connectivity - distribute the patch through a Central Deployment tool

• Use an aggressive update timing to supply the patch as quickly as possible.
• Use Central Deployment tools such as - Compliance blade (sk171279), GPO (sk171338), SCCM.
  • Verify that the GlobalSign root certificate is installed on your affected devices. For more information see sk171399.

For users with no VPN connectivity

• Send your employees instructions that describe how to download and install this patch - EPPatcher_for_users.
  • Limited to Windows 7, 8.1 and 10, and to these versions: E80.81 - E81.10.
    • Installing the patch on versions E80.81 or E80.82 requires end-users to have administration privileges.
  • Important: If you use Endpoint Security Client or SandBlast Agent, provide the end-user with the uninstall password as well, as it is necessary for the patch installation process. The uninstall password is not required for Endpoint Security VPN users.
    
• If only a low number of users lost VPN connectivity – Use a tool such as Zoom to conduct a remote session to their PC and install the patch.

• If the above tools are not applicable for your scenario, use one of the additional mitigation tools described in the table below.

Important:

• We recommend upgrading to the latest recommended version (E84.00) after the patch completes the installation. For VPN users who plan to upgrade to E84.20 or E84.30 an additional fix is needed. Contact Check Point support to get the fix.

Other mitigation tools:

Tool name	When to use	What it does	Coverage and Limitations
VPN Recovery tool (sk171342)	If the EPPatcher_for_users fix does not fit your scenario, use this option.	If VPN connectivity is lost, you can regain it by using the Capsule VPN plugin for Windows 10. Capsule VPN plugin for Windows 10 reuses your existing client configuration. Use it to get temporarily VPN access required to centrally deploy the patch.	Windows 10 E81.10, E81, E80.97, E80.96, E80.95, E80.94, E80.92, E80.90, E80.89, E80.88, E80.87, E80.86, E80.85, E80.84, E80.83, E80.82, E80.81

How do you check product versions?

For Endpoint Security VPN and Endpoint Security VPN for ATM

Show / Hide this Section

• From Central Management: SmartLog –> query for
  action:'Log In' AND ('Endpoint Security') AND (E80.81 or E80.82 or E80.83 or E80.84 or E80.85 or E80.86 or E80.87 or E80.88 or E80.89 or E80.90 or E80.92 or E80.94 or E80.95 or E80.96 or E80.97 or E81.00 or E81.10)
  
  
• From Client-side: right click on the client icon -> help -> about
  

Checkpoint Vpn For Mac Download Windows 10

For Endpoint Security Client and SandBlast Agent
Show / Hide this Section

• From Central Management: Smart Endpoint -> Reporting -> Software Deployments -> Versions in Use -> Endpoint Security Client Versions – “EP Client Version” column
  
• From Client side: right click on client icon UI -> Display Overview
  

More Options

Show / Hide this Section

1. To find all E8x.xx clients with the 01.01.2021 bug, execute the following command on the Management Server:

   fw log -n -p |grep 'Endpoint Security VPN' | awk -F';' '{print $7 ,$9}' | grep client_version |sort | uniq

2. Use the following template : Download template

FAQ

• What is the problem with the VPN Client?
  

  The issue occurs because of the internal certificate used by VPN/Endpoint services. One of the certificates expires on January 1st, 2021. Therefore after this date, all services that use this certificate stops working. The fix is in the driver library: epklib. The library fixes an issue with regards to the certificate's expiration validation.

• How is an organization affected if the upgrade/patch to their client is not applied?
  

  Clients that run with the unpatched version stops working starting January 1st, 2021:
  SandBlast Agent - versions E81.10, E81, E80.97, E80.96, E80.95, E80.94, E80.92, E80.90, E80.89, E80.88, E80.87, E80.86, E80.85, E80.84, E80.83, E80.82, E80.81, E80.80, E80.72, E80.71, E80.70, E80.65, E80.64, E80.62, E80.61:

  1. Anti-Bot, Forensics - Stop functioning (only if a reboot occurred)

  
  Endpoint Security Client /SandBlast Agent - versions E80.81-E81.10:

  1. Software deployment rules, upgrade, uninstall stops functioning (only if a reboot occurred)
  2. Anti-Bot, Forensics - Functionality stops (only if a reboot occurred)
  3. Firewall and VPN - Functionality stops (only if a reboot occurred)
     

  Endpoint Security VPN, Endpoint Security VPN for ATM - versions E80.81 - E81.10:

  1. Firewall + VPN – Functionality stops (only if a reboot occurred)
     

• Is this only a VPN issue? Or does it affect other endpoint blades (for example - FDE)?
  

  This issue impacts different Endpoint blades such as VPN, Firewall, Anti-Bot, Forensics, and Threat-Emulation.
  The issue indirectly affects the administrator's ability to upgrade the clients that use software deployment rules. For example - FDE continues to work correctly but, if an organization uses VPN for connectivity, updates to the client fail.

• Why Now?
  

  The issue has been fixed on August 2019 and is a part of E81.20. We have recently identified customers that need to upgrade to the recommended versions and continue to use one of the deprecated and/or not supported versions. At this time we are proactively approaching the applicable customers, ensuring they implement the patch on the current version and/or upgrade to a higher version.

• What is the patch doing? Is it safe?
  

  The patch replaces a file on the local computer, fixing the date expiration verification of the certificate.
  It is safe to run and is already a part of E81.20. Customers use it for the last 1.5 years on millions of computers.

• What happens when applying the patch to an un-affected client?
  

  It’s OK to run the patch on a non-affected version – nothing will happen

• What are the required privileges to install the fix?
  

  If deployed through software distribution tools or Check Point's Compliance blade before January 1st, 2021, administrator privileges are not required. If not, administrator privileges are necessary to install the fix.

• How to run the patch as administrator?
  

  1. Open CMD as admin
     1. Start -> write 'cmd' -> right-click on 'command prompt' -> select 'Run as administrator'
        
  2. Navigate to the patch location
     Example: If the patch is located under ‘downloads’:
     cd %USERPROFILE%Downloads
     
  3. Execute the following command:
     1. Endpoint Security / Sandblast Agent:
        msiexec /i EPPatch.msi UNINST_PASSWORD=<client_uninstall_password>
     2. Endpoint Security VPN:
        msiexec /i EPPatch.msi

• A customer fix I recently got from TAC is already installed on my client's computer. Can I use the same patch?
  

  Yes.
  The fix is particular and small. It operates with any CFG or custom fix already installed.

• How to determine if the patch is installed?
  

  There are several recommended options:
  

  • Look at the patch logs for success/failure messages when using the EPPatch.msi – For more information, follow sk171275.
  • Look for the file version of the epklib.sys itself (C:windowssystem32drivers) and validate that the version is the same as or higher than 8.60.5.7253
  • To use Check Point's Compliance blade to examine the outdated driver that needs replacement (by checking the version) – follow sk171279.

• A Customer is trying to activate the Patch after Feb 2nd 2021 and getting an Error. What should they do?
  

  For customers that still didn’t run the Patch (after February 1st 2021) and are getting an Error, should download and used the latest Patch.

Appendix

General information:

• VPN connectivity and Security are affected starting the first time the computer reboots after January 1st, 2021.

Deployment options:

• To fix the issue and to validate you have a safe or patched version using Compliance - Refer to sk171279.
• To auto-upgrade your Endpoint Security VPN Client to a newer version, refer to Remote Access Clients for Windows Administration Guide E80.72 and Higher, page 29 “Automatic Upgrade from the Gateway”.
  • The patch must be applied before upgrading the VPN Clients using the above method.
  • If Mobile Access is enabled, refer to sk133572.

Troubleshooting:

Error / Symptom	Solution
'Error 1401. Could not create key SOFTWARECheckPointEndpoint SecuritySecure Uninstall'	sk171297
'Error 27562/27557. Changing configuration of Check Point Endpoint Security is not allowed'	sk127812
Failed to install the patch. The following error is displayed in C:WindowsInternet LogsEP_CDTDll.log: 'Disabling self protection Failed turning off self protection'.	sk171399 - Cause: Missing Root CA certificate. For a patch that can automatically address the issue, contact Check Point support. sk171418 - Cause: Unsupported characters are used for the uninstall password. Allowed characters: a-z A-Z0-9 , ~ = + - _ () ' $ . @
Error 'Failed to load Virtual Network Adapter' or 'connectivity with the VPN service is lost.' shows after the patch deployment	sk171416
When installing the patch, users receive the error “The Installer has insufficient privileges to modify this file C:WINDOWSSysWOW64vsdata.dll ”	To resolve the issue simply install the patch first and only then upgrade your client.

Insufficient Privileges for this File. Our apologies, you are not authorized to access the file you are attempting to download. Solution ID: sk163094: Technical Level: Product: Endpoint Security VPN, SSL Network Extender, IPSec VPN: Version: E82: OS: Mac: Date Created: 2019-10-16 12:27:23.0.

How to install the Check Point VPN Endpoint Security VPN in Mac OSX.

In most cases the VPN Client is not needed for VPN access. Unless you have been told that your work requires the client please use the normal SSL VPN. Instructions for using it can be found here Getting Started with Lesley VPN

Download the Installer

• Download the VPN intaller from SharePoint Here(Mac OSX VPN Client). The following are instructions for doing so in Internet Explorer. If you use a different browser the screen may look different.
• You may be prompted to login to SharePoint if your browser is not already logged in. Please use your full email address with @lesley.edu.
  
• Click to Download Endpoint_Security_VPN.dmg
• Click Allow to allow downloads from 'livelesley.sharepoint.com' if prompted

Installing the Client

• Click on Downloads in the lower right and then select Endpoint_Security_VPN.dmg

• Click on Endpoint_Security_VPN.pkg
• Click Continue to run the package.
• Click continue on the Endpoint Installer
• Click Continue on the License Agreement
• Click Agree on the Terms
• Click Install
• Click Install Software
  
• Click Close on the Installer
• To Finish the Setup we need to launch the VPN. Fin the Lock Icon on your top bar and click it. Then select Connect

• Click Yes to Configure a new Site
• Click Next on the Site Wizard
• Enter vpn2.lesley.edu into the Server address or Name Field, and then press Next
• Click Trust and Continue
  
• Leave Username and Password Selected and click Next.
  
• Click Finish

Using the Check Point VPN Client

• Once installed, The Check Point VPN Client lives in the system tray at the top of your desktop. In order to Connect the VPN, click on the Lock icon and select 'Connect'.

• The application will open and prompt you to login. Then Enter you username and password.
• The Lock Icon will turn Green when connected. To disconnect, click the lock icon and select disconnect.

Skip to end of metadataGo to start of metadata

Checkpoint VPN Client Download

CheckPoint is an application installed on your computer that connects virtually connects you to the Oakland Schools network.

Once downloaded and installed, staff will log in with their FULL email address and email address password.

Listed below are some common checkpoint VPN related issues you may encounter.

Failed to create a new site - MAC OS

Full error message: 'Failed to create the new site. Reason: A hotspot registration using a web browser might be required.Click here to register to the hotspot and connect. She is able to connect to VPN on her windows computer.'

1. Open terminal and run: sudo launchctl stop com.checkpoint.epc.service
2. Navigate to the trac.defaults file (In the top left corner click on go then select computer, select HD → Library → Application Support → Checkpoint → Endpoint Connect
3. Move the old trac file to documents and replace it with the following one: Trac.defaults
4. Open terminal and run: sudo launchctl start com.checkpoint.epc.service
5. Test creating new site

Unable to Connect / Double Duo Pushes

Checkpoint Endpoint Security Mac

Attempt to connect to both the primary and secondary VPN server. For further assistance with this, navigate to:

Access Denied - Wrong Username or Password

• Make sure you have DUO setup properly, and accept the notification on your phone. You will get this message if you don't accept it in time. Keep your application open and do not rely on the notification.

• Use your email address as your username instead of oslanusername

• Double check your username and password is correct.

VPN disconnecting every few minutes

This can happen sometimes if your computer falls asleep while connected to the VPN. This can be resolved by manually disconnecting from the VPN and then reconnecting.

Microsoft Windows

OS VPN with CheckPoint makes use of DUO Two Factor Authentication. Make sure you have configured DUO. Further instructions here.

• Make sure you are connected to the internet.

• Open 'CheckPoint Endpoint Security VPN'.

  • At the lower right of your screen, click on the arrow to expand your system tray. Double-click on CheckPoint which looks like a yellow padlock.
  • If it's not currently in your 'System Tray', proceed to the next step.

If you were able to find the icon on your 'System Tray', skip this step.

• Open your 'Start Menu' in the lower left hand corner of your screen.
• Begin typing 'Check Point Endpoint' and verify that the application is installed.
• If you were able to locate it through this method, click on the application to open it and proceed as normal.

If you are still unable to find it, please follow the install instructions at the bottom of the page.

• Login with your username with your Oakland Schools E-Mail and password.
  
  • Make sure you use your original OS e-mail, NOT any email aliases
  • If OS e-mail is still giving you troubles, use oslanLastNameFirstInitial
• Select the Connect Button.
• CheckPoint will now be waiting for you to confirm this request via DUO.
  

This uses which ever authentication you set up when you set up DUO Mobile originally. If you would like to change your authentication method, click here for more information.

• Once you authenticate in Duo Mobile, will be logged into VPN. You will see a green circle on the yellow padlock icon.

• To disconnect from the VPN, right click the padlock icon and select Disconnect.

Disconnect from the VPN when you are not using resources that require its use. This will free up connections during peak times, as well as assist with any latency that is introduced from a large amount of users.

Checkpoint Vpn For Mac Download

Apple Mac OS

OS VPN with CheckPoint makes use of DUO Two Factor Authentication. Make sure you have configured DUO. Further instructions here.

1. Make sure you are connected to the internet

2. Open CheckPoint.

At the top of your screen, click on the lock icon. Click on connect.

If there is no lock icon, open your launchpad and click 'Endpoint Security VPN'.

When asked for server address or name, input the following: access2.oakland.k12.mi.us

Select 'Next'.

Select 'Trust and Continue'

Authentication method will be username and password

• Login with your username with your Oakland Schools E-Mail and password.
  
  • Make sure you use your original OS e-mail, NOT any email aliases
  • If OS e-mail is still giving you troubles, use oslanLastNameFirstInitial
  • Use the same password you use to login on your computer/laptop and access email.
• Select the Connect Button.
• CheckPoint will now be waiting for you to confirm this request via DUO. This uses which ever authentication you set up when you set up DUO. Further instructions here.
• You will be logged into VPN. You will see a green circle on the padlock icon.

• To disconnect from the VPN, click the padlock icon and select disconnect.

Disconnect from the VPN when you are not using resources that require its use. This will free up connections during peak times, as well as assist with any latency that is introduced from a large amount of users.

Microsoft Windows

Vpn For Mac Free

1. Click here to download the CheckPoint VPN installer.

2. Open the file OSVPN-W10.msi

   1. Click “Next” to continue.

3. Accept the terms and click“Next”.

4. Click “Install”.

5. The installation is in progress.

6. Click “Finish” when the installation completed.

7. Restart the PC.

8. After the PC boot up continue with the connecting instructions at the top of the page.

Figure 2.a

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Apple Mac OS

Checkpoint Vpn For Windows

1. Open the file Checkpoint-MAC.dmg

2. Double click Checkpoint-MAC.dmg

3. At the introduction, press continue.

4. At the licence accept, press continue, then agree.

5. At the installation type, press install.

6. At the summary section, once the installation was successful, press close.

Adding VPN Site Servers

1. At the lower right of your screen, click on the arrow to expand your system tray.
2. Right click on the yellow padlock and click VPN Options
3. Click NEW and both of these servers:
   1. access.oakland.k12.mi.us
   2. access2.oakland.k12.mi.us
   3. Preconfigured versions of VPN will have these named OS VPN Server 1/2
4. If the NEW button is grayed out, you must update your VPN version.
   1. Navigate to the top middle of this page, under Checkpoint VPN Client Downloads click on the button for your OS (Windows 10 or Mac OS)
   2. Once the download has finished, follow the respective guide for installing checkpoint:

Changing VPN Site Servers

Checkpoint Endpoint Security Download Mac

1. At the lower right of your screen, click on the arrow to expand your system tray.
2. Right click the yellow padlock and click Connect To
3. At the top, click the dropdown next to SITE and select the VPN site server you wish to use. If logging into one does not work for you, try the other.